What is the best way to contact you?
The best method to contact us is by email at email@example.com.
What is your return/exchange policy?
Free Returns and Exchanges for 60 Days! If you are not 100% satisfied, return your original purchase within 60 days of receiving your order for an exchange or refund of the product price. We believe that to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So, if for whatever reason you're not happy with your purchase, just follow the instructions below. All we ask is that you send the items back to us in the same condition in which you received it. Please email us (firstname.lastname@example.org. ) within 60 days from the date you received the order. Products must be in the condition you received them - clean, unwashed, unworn, & with all tags attached. Any item returned that is dirty or damaged, marked as not returnable, or marked as discontinued will be refused & returned to you at your expense unless you have received written management approval.
• Return shipping is absolutely FREE only when you contact us.
Once your return is received, inspected, & approved (usually within 72 hours of receipt), your exchange or refund will be processed. Refunds will be automatically applied to your original method of payment if returned within 60 days.
* Free Shipping offers, Free Returns and Rewards Points are for domestic retail internet orders only. International orders, bulk orders, custom orders, and special-order items do not apply.
When will my items ship?
We strive to ship all items in a timely matter. Our Standard Shipping Terms are as follows: Most orders ship within 3-4 business days, however, we ask that you, please allow up to 10 business days for an estimated shipping date of in-stock items.
Do you offer discounts when ordering in bulk?
Yes! Please contact us for a quote! We do offer bulk pricing on orders when you purchase 12 or more of the same item. Please note that there is an upsize charge for sizes 2XL & larger. To get an accurate quote price, we will need the size/color/quantity breakdown & shipping information. For us to proceed with placing the bulk order, we will send you an invoice to review & approve. Once that is approved we have to have the full payment amount before we can ship the order.
Is my information secure, how do you protect my privacy?
Your information is secure! We use the most up to date security technologies to create a secured connection for all transactions. Also...we never store credit card information in our computers so even if someone could get into our computers they would find nothing! We do not share ANY personal information that we receive on our website, your email address, mailing address and all other information are kept private!